Effective Date: October 2025
At Elysian Thread, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or interact with our services.
1. Information We Collect
We may collect the following information from you:
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Name, email address, phone number, and other contact details you provide through our contact forms or enquiries.
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Information related to orders, requests, or business inquiries.
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Any information you voluntarily provide via communication with our team.
2. How We Use Your Information
The information we collect is used for purposes including, but not limited to:
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Responding to your enquiries and providing customer support.
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Processing and managing orders or requests.
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Improving our website, services, and customer experience.
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Sending updates or relevant information regarding our products and services (only if you consent).
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties for marketing purposes.
We may share your information only with trusted partners or service providers to help us operate our business, such as email delivery services, payment processors, or website hosting services.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your personal data.
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Opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at:
Email: info.elysianthread@gmail.com
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies in your browser, but this may affect some features of the website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@elysianthread.au
Phone: +61 [Your Australian Number]